Privacy policy

Privacy Policy

Our store operates this website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). Our store uses Shopify technology to provide these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete a transaction through our Services, or communicate with us in any other way.

If there is any conflict between our Terms & Conditions and this Privacy Policy, this Privacy Policy will apply regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read this Privacy Policy and understand how your personal information is collected, used, and shared.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include anonymous or de-identified data that cannot be associated with you.

Depending on how you interact with our Services, your location, and applicable laws, we may collect the following categories of personal information:

Contact Information

This may include:

  • Name

  • Address

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

This may include:

  • Credit or debit card details

  • Payment information

  • Payment method

  • Payment confirmations

  • Transaction details

Account Information

This may include:

  • Username

  • Password

  • Security information

  • Preferences

  • Account settings

Transaction Information

This may include:

  • Products viewed

  • Products added to cart

  • Saved products

  • Purchased products

  • Returns or exchanges

  • Purchase history

Communications With Us

This includes information you provide when contacting our customer support team.

Device Information

This may include:

  • Device type

  • Browser information

  • Network connection

  • IP address

  • Unique identifiers

Usage Information

This includes information about:

  • How you access our Services

  • How you browse and interact with our website

Sources of Personal Information

We may collect personal information from:

Directly From You

For example, when you:

  • Create an account

  • Place an order

  • Use our website

  • Contact us

Automatically

Including information collected through:

  • Cookies

  • Similar technologies

  • Website activity

Service Providers

Including:

  • Payment processors

  • Technology providers

  • Analytics platforms

Business Partners and Third Parties

We may receive information from:

  • Advertising platforms

  • Business partners

  • Other third parties

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing and Improving Our Services

Including:

  • Processing orders

  • Managing payments

  • Shipping products

  • Handling returns

  • Managing your account

  • Saving preferences

  • Personalizing your experience

  • Showing relevant products

  • Allowing customer reviews

Marketing and Advertising

Including:

  • Promotional emails

  • Marketing messages

  • Personalized advertising

  • Ads displayed on other websites

This may be based on:

  • Products viewed

  • Products added to your cart

  • Previous purchases

Security and Fraud Prevention

Including:

  • Account verification

  • Fraud detection

  • Payment protection

  • Website security

You are responsible for keeping your login information confidential.

Please do not share your password with anyone.

Communication With You

Including:

  • Customer support

  • Responding to inquiries

  • Technical assistance

Legal Compliance

Including:

  • Complying with applicable laws

  • Responding to legal requests

  • Enforcing our policies

How We Share Personal Information

We may share your personal information in the following situations:

With Shopify and Service Providers

Including:

  • Payment processing

  • Order management

  • Shipping services

  • Cloud storage

  • Technical support

  • Data analytics

With Advertising and Business Partners

We may use Shopify and other services to provide personalized advertising based on your online activity.

Our partners process your information according to their own privacy policies.

Depending on your location, you may have the right to request that we do not share your information for personalized advertising purposes.

When You Give Permission

For example:

  • Shipping integrations

  • Social media integrations

For Legal Reasons

Including:

  • Compliance with laws

  • Legal processes

  • Protection of our rights

  • Fraud prevention

Shopify Services

Our store is powered by Shopify.

Shopify collects and processes personal information to provide and improve its services.

Your information may be transferred and processed in other countries.

Shopify may use information generated from your interactions with our store to improve its services.

You can learn more by reviewing Shopify’s Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We recommend reviewing their privacy policies before using them.

Children’s Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from minors.

If you believe a child has provided personal information to us, please contact us so we can remove it.

Data Security and Retention

No system can guarantee complete security.

Please avoid sending sensitive information through unsecured channels.

We keep your information as necessary for:

  • Providing our Services

  • Legal obligations

  • Resolving disputes

Your Rights

Depending on your location, you may have the right to:

Access

Request access to your personal information.

Delete

Request deletion of your personal information.

Correct

Request correction of inaccurate information.

Data Portability

Request a copy of your information.

Personalized Advertising Choices

Request to opt out of personalized advertising where applicable.

Communication Preferences

You may unsubscribe from promotional emails at any time.

We may still send important emails related to your orders.

International Data Transfers

Your information may be stored or processed outside your country.

When required, we use appropriate safeguards for international data transfers.

Changes To This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: infoisnovas@gmail.com